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Passports

Australian Passport Online Services

COVID-19 and passport services

Buy Australian passport online, Buy Australian passport, Order Australian passport, How to get australian passport, Australian passport online apply. In Australia, passport services are operating normally, although the impacts of the pandemic are causing significant delays to Australia Post delivery services around the country.

Protecting our customers and staff is a high priority for us. When you’re at any passport office, please practice good hygiene and social distancing by covering your mouth when you cough or sneeze, and keeping at least 1.5 meters away from other people. Local state and territory health directions may mean that you have to wear a mask when you’re in a passport office. Please don’t enter a passport office if you’re meant to be in self-isolation.

Local restrictions are constraining our capacity to provide passport services overseas. Some Australians overseas may find it hard to lodge passport applications. Staff at Australian diplomatic and consular missions are doing all they can to assist those most in need. For the latest information, monitor the website and social media channels of your nearest Australian mission.

If your passport has been lost or damaged in bushfires, you may be eligible for a free replacement. Email us at info@alexdocumentation.com for more information.

What’s a replacement passport?

If you need a new passport more than two years before your current passport is due to expire, and if your current passport hasn’t been lost, stolen, or suffered major damage, you may be eligible for what we call a ‘replacement’ passport. Buy Australian passport online, Buy Australian passport, Order Australian passport, How to get Australian passport, Australian passport online apply

Replacement passports generally cost less than normal passports, and in some cases are free, but they aren’t valid for a fixed ten or five-year period.

Instead, a replacement passport is valid only until the expiry date of the passport it replaces.

Example: On 1 March 2016, we issued John a standard 10-year passport valid until 1 March 2026. In 2018, he changed his name to Fred. On 9 May 2018, we issued Fred a replacement passport. The replacement is valid until the expiry date of the passport it replaced, that is, until 1 March 2026.

Who can get a replacement passport?

You can get a replacement passport if your current passport expires more than two years from now, and:

you’ve changed your name, or
you’ve changed your gender, or
your passport has run out of blank visa pages, or
your passport has minor damage.
You can also get a replacement passport if you want to update the photo in a passport we issued to a child in its first year of life, provided the child has not yet turned five.

To get a replacement passport for any reason, you have to show us your current passport. Buy Australian passport online, Buy Australian passport, Order Australian passport, How to get Australian passport, Australian passport online apply

What does a replacement passport cost?

  • Replacement passports are free if you:
  1. Change of family name due to a change in marital status (including marriage, a divorce that’s been finalized, entering or leaving a registered relationship, or the death of a spouse)
  2. If your family name because of entering or leaving a de facto relationship
  3. Gender change
  4. In the case were any part of your name on account of a change in your gender
    are updating the photo in a passport we issued to a child in its first year of life, provided the child hasn’t turned five yet.
  • There’s a fee for a replacement passport if:

you can’t show that you’ve changed your name for reasons that qualify for a free replacement passport
your passport has run out of visa pages
your passport has minor damage.
If you get a replacement passport overseas, you don’t have to pay the overseas surcharge.

What’s the difference between passport ‘replacement’ and ‘renewal’? Which should I choose?
A ‘replacement’ passport is either free or incurs a reduced fee, but is only valid for as long as the passport it’s replacing.

If you renew a passport, it costs the standard fee and is valid for a full ten or five years.

If you’re eligible for a replacement passport, you can choose to renew your passport instead.

In making your decision, you should take into account your individual circumstances, the validity remaining on your current passport that would transfer to a replacement passport, and the difference in fees.

How do I apply for a replacement passport?

The same way as for a first-time passport. Going online is the best option. If that’s not for you, just ask for a blank application form at a participating Australia Post outlet(link is external) or by contacting an Australian diplomatic or consular mission(link is external). You need the same form as first-time passport applicants. Buy Australian passport online, Buy Australian passport, Order Australian passport, How to get Australian passport, Australian passport online apply

If the replacement passport is for a child, then you won’t need new parental consent. Instead, you have to show us documents that prove you have the standing to lodge an application.

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